Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What services does The Residence by Anita offer?
We provide interior design and decoration, furniture and furnishing solutions, property consultation, renovation planning, space planning, styling, and hospitality interior design for residential and commercial spaces.
How do I get started?
Simply contact us through our website, phone, WhatsApp, or email to schedule an initial consultation. We’ll discuss your project, understand your goals, and recommend the best way to move forward.
Do I need to book a consultation?
Yes. Every project begins with a consultation so we can understand your space, requirements, style preferences, and budget before recommending the right solution.
Can I hire you for just one room?
Absolutely. Whether you’re redesigning a single room or an entire property, we tailor our services to suit your needs
What is included in your interior design service?
Our interior design service may include consultation, space planning, mood boards, colour palette development, material selection, furniture specification, lighting recommendations, procurement coordination, installation, and final styling, depending on the scope of your project.
Can you work with my existing furniture?
Yes. Where appropriate, we can incorporate your existing furniture while recommending additional pieces that enhance the overall design.
Do I have to purchase all my furniture from you?
No. While we can source furniture and décor for your project, you’re not required to purchase everything through us.
Can you help me choose colours and finishes?
Yes. We provide professional guidance on colour palettes, finishes, materials, textures, and decorative elements to create a cohesive interior.
Do you provide design consultations only?
Yes. If you simply need professional advice without full project implementation, consultation services are available.
Do you sell furniture?
Yes. Through our Collections, we offer carefully selected furniture and home accessories designed to complement beautiful interiors.
Can I customise furniture?
Where available, we can help source or create furniture solutions tailored to your space and design requirements.
Do you deliver furniture?
Delivery options depend on the product and location. We’ll provide delivery information during the ordering process.
Can you help furnish an entire home?
Absolutely. We can assist with furnishing single rooms, entire homes, offices, hospitality spaces, and other commercial environments.
What property services do you currently offer?
Our current services include property consultation, renovation planning, space planning, furnishing consultation, styling, and preparing properties for modern living or rental use.
Do you currently sell properties?
Not at this time. Our current focus is on consultation, planning, interior solutions, and helping clients maximise the potential of their properties.
Can you advise me before I buy a property?
Yes. We can help assess a property’s design potential, layout, and functionality before you make your purchase.
Do you provide renovation planning?
Yes. We help clients plan renovations that improve both functionality and aesthetics while keeping long-term value in mind.
Can you design hospitality spaces?
Yes. We design interiors for hotels, serviced apartments, guest houses, restaurants, cafés, and other hospitality environments.
Can you help furnish a serviced apartment or short-let?
Yes. We can assist with furniture selection, styling, décor, and preparing hospitality spaces for guests.
Do you currently manage serviced apartments or short-lets?
Yes
How long does an interior design project take?
Every project is different. Timelines depend on the size, complexity, product availability, and overall scope of work. We’ll provide an estimated timeline before your project begins
Will I receive a quotation before work starts?
Yes. Once the project scope has been agreed upon, we’ll provide a detailed quotation outlining the recommended services and associated costs.
Do you supervise artisans and installations?
Where applicable, yes. We coordinate and supervise project implementation to help ensure the finished result reflects the approved design.
Will I be involved throughout the project?
Absolutely. We believe great results come from collaboration. We’ll keep you informed and involved at key stages throughout the project.
Where are you located?
Our business is based in Nigeria, and consultations can be arranged by appointment.
Which locations do you currently serve?
We work with clients across Nigeria and assess projects in other locations based on their scope and requirements.
Do you offer virtual consultations?
Yes. Virtual consultations are available for clients who are unable to meet in person.
Can you work within my budget?
Yes. Understanding your budget is an important part of our consultation process, and we’ll recommend solutions that align with your priorities.
Do you require an upfront payment?
Yes. Payment terms vary depending on the project and will be clearly outlined in your quotation or service agreement.
Why should I choose The Residence by Anita?
We combine thoughtful design, carefully selected furnishings, attention to detail, and a personalised approach to create spaces that are both beautiful and functional.
Do you work with residential and commercial clients?
Yes. We work on residential, commercial, office, and hospitality projects
Can I contact you even if I’m still planning my project?
Absolutely. Whether you’re ready to begin immediately or simply exploring ideas, we’re happy to discuss your project and help you understand your options.
How can I contact The Residence by Anita?
You can reach us through our contact page, phone, WhatsApp, email, or by completing the enquiry form on our website. We’ll get back to you as soon as possible.
Are consultation fees refundable?
Consultation fees are non-refundable. They cover the time, expertise, and professional advice provided during your consultation, regardless of whether you choose to proceed with the project.
Are your furniture pieces made to order?
Yes. Production begins after your order has been confirmed and payment requirements have been met.
Can I cancel my furniture order after payment has been made?
Because our furniture pieces are custom-made, orders cannot be cancelled once payment has been made.
Can I return custom-made furniture?
Custom-made or bespoke furniture cannot be returned or exchanged. We encourage clients to carefully review all specifications before approving production.
Do you offer refunds?
Due to the bespoke nature of many of our products and services, refunds are generally not available once production or project execution has commenced. However, if an error occurs on our part, we’ll work with you to find an appropriate solution.
Do you deliver nationwide?
Yes. We deliver to locations across Nigeria. Delivery timelines and costs vary depending on your location and the size of your order.
Do you offer free delivery?
We may offer complimentary delivery on qualifying orders. Any ongoing delivery promotions or minimum order values will be clearly communicated at the time of purchase.
Is my payment secure?
Yes. Our Online payments are processed through secure payment gateways that use industry-standard security measures to help protect your information.
Should I inspect my furniture upon delivery?
Yes. We encourage all clients to inspect their items upon delivery and notify us promptly if there are any concerns.
Will my furniture look exactly like the photos?
We make every effort to display our products accurately. However, slight variations in colour, texture, grain, or finish may occur due to lighting, screen settings, and the natural characteristics of certain materials.
How long does it take to manufacture bespoke furniture?
Our Standard production timeline is 14 days, but Production timelines may vary depending on the complexity of the design, materials, and current production schedule. An estimated completion date will be provided once your order has been confirmed.
Who is responsible for confirming measurements?
For custom furniture, accurate measurements are essential. Where measurements are supplied by the client, The Residence by Anita cannot be held responsible for sizing issues resulting from incorrect measurements. Where we conduct the site measurement, we take responsibility for ensuring the furniture is produced to the agreed specifications.
Can I make changes after approving my order or design?
Once production or project execution has commenced, changes may not be possible or may result in additional costs and revised timelines. We encourage clients to carefully review all drawings, specifications, quotations, and approvals before giving final confirmation